Delete Your Account

You can ask us to delete your Go-To Guy account and the personal information linked to it at any time, free of charge. This applies to the app and the website — they are the same account.

What gets deleted

• Your login and account profile (name, email address, phone number, town)
• Your notification preferences and any device registered for alerts
• Enquiries you sent to businesses, and job applications you submitted, including any CV you uploaded
• Service delivery reports you submitted, and your contact details attached to them
• Reviews you have written — tell us in the form below if you would rather keep them published anonymously

What we may have to keep

Where the law requires it, we keep a limited record of transactions — for example event ticket purchases and business subscription payments — because financial and tax law obliges us to. These records are kept only for as long as that law requires, are not used for anything else, and the rest of your information is deleted.

Please also note: if you sent an enquiry to a business, that business already received your message and details directly. We can delete our copy, but you would need to contact that business about theirs.

How long it takes

We confirm your request by email and complete the deletion within 30 days. In most cases it is done much sooner.

Request deletion